LEGAL REFERENCE

hi app par aapki privacy kaisa surakshit hai

Jab aap hi app par account khol lete ho, aapka data hamari sabse baari priority ban jata hai. Yeh policy samjhati hai ke hum aapki personal information kaisa...

Data EncryptionAccount SecurityPayment ProtectionTransparent Practices

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Hamara privacy posture aur local compliance

hi app Pakistan aur dusre supported ilaqon mein apna platform chalata hai jahan local qanoon ijazat deta hai. Hum aapka naam, address, phone number aur payment details sirf us waqt collect karte hain jab zaroori hota hai account verification ya withdrawal processing ke liye. Aapke banking credentials hamara paas stored nahi hote—JazzCash, Easypaisa, SadaPay aur Raast directly aapke devices par process hote

hain. Hum cookies aur analytics use karte hain taake site behtar ho, lekin aapko kabhi bhi in tools ko disable karne ka option hai. Agar aap apna account delete karna chahte ho, hum 30 din ke andar sab personal data remove kar dete hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HELP AUR JAWAB

Privacy ke sawaal poochne ka tareeqa

BHAROSA AUR TRANSPARENT

Kyun aap hi app par apna data mahfooz rakh sakte ho

SSL Encryption

Har page HTTPS se secure hai. Aapka connection encrypt hota hai taake koi teen tareef aapki info pad na sake.

No Third-Party Selling

Hum kabhi bhi aapka data advertisers ya third-party companies ko nahi bechte. Period.

Annual Audits

Hamara security infrastructure independent auditors se check hota hai. Records public nahi hote par commitment real hai.

Pakistan Jurisdiction

Supported regions mein hum local laws follow karte hain. Aapke rights protected hain jo Pakistan jurisdiction define karte hain.

Two-Factor Auth Available

Aap apne account ko extra secure banane ke liye 2FA on kar sakte ho. Account settings mein option hai.

Clear Deletion Policy

Account delete karne ke baad baki 30 din hum sab personal data remove kar dete hain, logs hata dete hain.

Hi app ke sab legal pages par ek jaisa approach

Terms of Service

Hi app ke Terms mein likha hai ki privacy policy ke sath kaise milke account use hota hai aur kaunse rules follow karne padtey hain.

Cookie Policy

Separate page mein detail hai kaun se cookies use hote hain, performance mein, analytics mein, aur functional mein.

Payment Security Addendum

JazzCash, Easypaisa, SadaPay aur Raast ke liye extra security measures likhy hain taake transactions safe rahe.

Data Processing Agreement

Agar aap business customer ho, separate DPA available hai jo GDPR-aligned practices follow karta hai.

Withdrawal & KYC Policy

Know Your Customer verification kaisa kaam karta hai, data kaisa stored hota hai, sab yeh policy mein likha hai.

Incident Response Plan

Agar kab data breach ho to hum aapko directly notify kar dete hain aur remediation steps share karte hain.

Regional Compliance Notes

Har region ke liye local law update likhy hain taake aap samjh sakho ke aapka data kaun se jurisdiction mein protected hai.

Privacy ke hisaab se hi app ki key visibility

Transparent Terms Display

Jab aap login karte ho, privacy summary dashboard dikhai deta hai. Aap dekh sakte ho ke aapka data kaunse features mein use hota hai.

One-Click Preference Center

Account settings ke andar, aap apne data, cookies, email preferences, aur marketing consent ko control kar sakte ho ek jagah.

Real-Time Activity Log

Har login, withdrawal request, aur payment transaction ka timestamp aapke account history mein visible rehta hai.

Data Download Request

Aap apna sab personal data, transactions aur activity logs ka PDF download kar sakte ho whenever you want.

Payment Method Disconnection

JazzCash, Easypaisa, SadaPay ya Raast ka link remove karna chahte ho? Account se ek click mein disconnect ho jata hai.

Support Communication History

Sab support tickets, chat transcripts aur email replies aapke account mein stored rehte hain taake clarity rahe.

Aapke privacy sawaal, hamara jawab

Nahi. Hum kabhi marketing, analytics, ya third-party services ko aapka contact details nahi dete. Sirf internal operations aur support ke liye use hota hai. Agar aap email communication band karna chahte ho, ek click se opt-out kar sakte ho.

Ye sab payment providers directly aapke device par process hote hain. hi app ka server un credentials kabhi store nahi karta. Hum sirf transaction ID aur status dekh sakte hain, actual banking credentials nahi. Encryption end-to-end hai.

Agar unauthorized access detect hote hain, hum apne security team ko alert karte hain aur account lock kar dete hain. Aapko notification milta hai. Password reset mandatory hota hai aur recent transactions check karte hain kya fraud hua.

Withdrawal records aur KYC verification documents hamara paas indefinitely rehte hain taake compliance records secure rahen. Lekin aap request kar sakte ho specific records ko anonymize kiya jaye agar regulation allow kare.

Hum IP address aur approximate location use karte hain fraud prevention aur regional compliance ke liye. Precise GPS data nahi collect karte unless aap app notification ka permission dete ho. Settings mein location permission control kar sakte ho.

Account deletion ke 30 din ke andar, sab personal data active servers se delete ho jate hain. Backup systems se bhi remove kiya jata hai. Lekin legal compliance aur fraud prevention ke liye anonymized transaction logs 5 saal tak rakhe ja sakte hain.

Haan. Browser settings mein cookies block kar sakte ho ya hi app account preferences mein analytics cookies off kar sakte ho. Strictly necessary cookies kabhi nahi hat sakte kyun ke site kaam nahi karega, lekin baaki sab optional hain.